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1.5 Based on 12 reviews
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Went to Cosco Maple Grove to get Levothyroxine prescription today. This very unfriendly young Lady came back with a basket with 4 different Medication plus a big gallon container ( I guess for a colonoscopy) and told me that 1 of my Medication is not covered by Insurance. I had to tell her 2 times that this is not my Medication. No excuse from her side. After waiting another 20 Minutes for my ordered Meds she put it through my Insurance even... Read more

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Awful. They dont even look at the script you drop off. Then after a week, you go in to pick it up and they say oh, we can't fill that its a week over the expiration. They had it for a week!! Always a wait. Always the wrong price. I constantly have to tell them to call the insurance. Ridiculous. Cant drop it off too early or too late... We are done.

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This is the fourth time I get my prescription called in by my doctor and every single time something goes wrong it takes more than 5 days to fill a prescription And of course they never call You Or answer their phone one of those time they filled the wrong one so I had to wait an extra 3 days to get it And they always put the blame on someone else or the doctor

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Nasty pharmasist assistant on two different occasions. Were fine until i got insurance and that's whe. trouble started. willnever go there again

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Poor customer service at pharmacy

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Due to company cut-backs I am forced to use Costco Mail order. The service is really poor and I'm very disappointed. I tried to transition early and Costco claimed to try to contact my dr to transfer prescription. After a couple weeks of Costco's failed attempts, I made 1 phone call and had it done in10 minutes. I've had to pay extra to have my fedex package redelivered because they refuse to use the USPS and now they just charged my credit card... Read more

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Went to Costco at Hesperian blvd.Hayward and a lady by the name Rebecca at the prescription appeared rushed (there was no line behind me)and gave me wrong information regarding my coverage. Didnt apologize at all.Pretty rude.Charged me full price. So had to ask another pharmacist to chck. Later when getting my refund, I asked her if its been a busy day and she said it always is. So I told her good then, job security and she replied, "doesnt ... Read more

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In the past few months I have had several prescriptions filled at Costco and noticed a variance in price for the identical drug. This last time it was more than 3 times the amount over a previous prescription. When I questioned the staff,I was told that my insurance refused payment. I replied how is this possible when they approved my last order for this drug. The young man told me that insurance companies frequently change policy throughout... Read more

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Ordered by phone my thyroid med and got a bed surprise! Price charged for a month supply was the same that I used to pay for 90 days supply at Walmart. The same kind. Levothyroxine 75 mcg ( substitute for Synthroid 0.075. And when I complained the guy OP: # 66 CHRIS rolled his eyes to me! How sad! Read more

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dropped two rx two weeks ago, one got filled right away. The other not available and I was told that I will get notified once available. The medicine is for my 6 year old boy. Nobody called since then. I called the pharmacy today and they said the other drug is available one weeks ago, and they don't know whether I should be notified. The manager said they have system to call me and don't know why I have not received the message. She asked for... Read more

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