We dropped off a prescription for my wife to prevent early birth. Was told it would take a day. My wife was called the next day and told it was ready. I went to pick it up and first the clerk took ten minutes trying to find it, then had the pharmacist come and explain to me they couldn’t fill it. We took it somewhere else that could.
This drives me insane because they should have told us if they couldn’t do it due to the time sensitive nature of the prescription.
Also, we called out insurance who said the pharmacy could fill it. An insurance rep called the Costco pharmacy to clarify what was going on and called us back to say the pharmacist was confused when discussing the drugs.
A bunch of bozos.
Product or Service Mentioned: Costco Pharmacy Pharmacist.
Reason of review: Poor customer service.